Serious Lip Balm | FAQ
In SERIOUS need of a good, all-natural lip balm, hand lotion, bug repellent, or beard balm? Our products are handmade locally in Jacksonville, IL, and made with a whole lotta love.
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Serious Lip Balm FAQs 


Who is behind Serious Lip Balm? 

Khara and Luckey unknowingly launched Serious Lip Balm from Khara’s kitchen in 2014 when they discovered a mutual passion for creating handmade and useful gifts while also making people laugh. 

This little business-that-could quickly escalated from a way to give something heartfelt to friends to a fully-fledged business with more than 15 products and hundreds of SKUs. 4,367 pounds of beeswax later, they are still rocking out new products and still having a blast while doing it.


Khara and Luckey have won multiple awards for their business and philanthropy, including the ‘Good Does Good’ initiative that identifies and supports local community organizations in Central Illinois.


Why is Serious Lip Balm the best lip balm you can buy?   

Our products are all-natural, handmade and super good for you. With each purchase, you’re also playing a part in supporting the communities in which we operate. 


When was Serious Lip Balm launched? 

Serious Lip Balm launched in 2014. 


Where are you located?

Our products are manufactured in Jacksonville, Illinois and Springfield, Illinois. 


Where can I buy Serious Lip Balm products? 

On our website, we have an amazing interactive map that can show you the locations and websites for the all of our locations where we are currently sold, from salons and grocery stores to gyms and chiropractic offices.  Also, we have several active social media sites linked to our website where we post all of our appearances at vendor fairs and sales all over the Midwest and beyond. Come see us, don’t be shy!


How much are Serious Lip Balm products? 

The typical retail price per item is $3 to $25.


How do I order Serious Lip Balm products? 

You can purchase Serious Lip Balm products at or contact for all wholesale orders. 


What ingredients are in Serious Lip Balm products? 

Our products contain beeswax, sweet almond oil, coconut oil, mango butter, kokum butter, shea butter, lanolin, vitamin E oil & natural “flavor” oils that are actually scents and not flavors.  We know, it’s confusing, but if your lip balm TASTES like a cinnamon roll, you’re going to lip your lips and dry them out and blame us. We don’t want that. We want happy lips. 


Do Serious Lip Balm products contain an SPF? 

There is currently a natural SPF in our product due to the inclusion of beeswax.


I have nut allergies can I still use Serious Lip Balm products? 

It honestly just depends upon the product and which nut allergies you have – many of our products contain sweet almond oil, so if you need to avoid that, make sure you check the ingredients list.  Can’t have nut oils at ALL? Try our nipple balms, they are nut free!


Can I customize my Serious Lip Balm products? 

Absolutely!  We love to customize our balms for those who would like them, and we are always open to new ideas.  

Do you sell Serious Lip Balm swag? 

Heck yeah!  We’ve got keychains, shirts, pins, you name it!


I live outside of the US will you mail products overseas? 

We sure do!


Who should I contact about wholesale purchases? 

Send an email to our Chief Wholesale Guy, Darren “The Suit” Iozia at  He’ll get back to you lickety-split.